![]() The wrong address scamĪlways ship to the address on file with eBay. In the long run, bad buyers like these will get kicked off the platform. Follow the no off platform communication rule, and report buyers that attempt feedback extortion. Good feedback is very important to sellers on eBay. ![]() eBay will block the buyer from leaving negative feedback, and you will not have to provide a partial refund. If you have proof of the negative feedback in an eBay communication, eBay will side with you. This scam is exhibit A on why all communication must be via eBay. Most of the time, if you insist on a return for a refund, they will go away. They return the item, you will refund in full. Always insist on a full refund for a return. Then will come the ask for an additional discount in the form of a partial refund coupled with the obvious implied or direct threat to leave negative feedback if you don’t comply. They’ll claim the item wasn’t as described, or it has some minor damage, or they’re “not quite sure it’s authentic”, or similar. Then, after they buy and the item is delivered, they will reach out to you with some small issue. The buyer often will start off haggling with you over the price. This one will happen to nearly every eBay seller, newbies and experienced sellers alike. For cheaper items like under $50 clothing items, beauty items, etc., you’re unlikely to be a target. This scam is more common with newer seller on more expensive items. If the buyer has zero feedback, bad feedback, or hidden feedback, don’t ship. To try and side-step these scammers, review the feedback history of the buyer before you ship. eBay will force the return and then you will receive…an empty box! You’re out of your item and the money. But then, after the item is delivered, the buyer will falsely claim you sent an empty box or the item is heavily damaged, and request a full refund. The buyer will purchase your item and the payment will clear as normal. This one is harder to detect at a glance. eBay will only step in if the entire transaction, including any communication is through its platform. eBay has a strict policy about selling off platform. You make the sale, and then the buyer claims they didn’t receive the item, it’s defective, etc. ![]() A buyer will offer to buy your item now, sometimes they will even offer a bit more than your list price if you sell to them off eBay to avoid the fees. This is a common scam targeting new sellers. A buyer offering to purchase your item outside of eBay, allowing you to skip the fees may sound like a good deal. This one may be tempting, especially to new sellers. So let’s review a handful of bad buyer examples and how you can avoid them. Getting hit by a series of bad buyers can be discouraging and even business ending for many small, newbie sellers.īad buyers don’t happen very often, but as a new seller, you are more likely to encounter a bad buyer in your first few months as your new store will be a target. If you are a new eBay seller, avoiding scammers, cheapskates and various other “bad buyers” will save time and, most importantly, money.
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